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OUR PROCESS

PROFESSIONALLY MANAGED, START TO FINISH

Dealing with the other parties, including insurers, can take time and patience — yet you need your vehicle back on the road as soon as possible. We understand, and take every measure to make our process as worry-free as possible.

Get a quote

From the moment you come to us for a quote, we treat you as a priority. We get how inconvenient it is to have no vehicle, and how disheartening it is when it's damaged. We always ensure repairs are carried out as quickly as possible — without ever sacrificing quality or safety.

A AFTER AN ACCIDENT
01Customer has the accident
02Lodges a claim with their insurance company
03Brings the car in for a quote
04Sends the quote to the insurer for repair authority
05Receives repair authority
06Books the car in for repairs (confirmation text or call)
B WHEN YOUR CAR IS HERE
Strip and report on the damaged area
Repair or replace damaged parts & panels
Test-fit new parts and panels
Prep panels and parts for paint
Match the car colour precisely
Paint panels and parts
Polish painted panels
Reassemble the car
Detail the car inside and out
Final check
Contact you to pick up your car
NOT SURE WHERE TO START?

If your vehicle's been in an accident and you're unsure of the first step, file an accident report with the police, then lodge a claim with your insurer. When you're ready, bring your vehicle down for a quote — or call us if it's immobile or not road-worthy.

See the Accident Advice Kit Get a quote